Shipping & returns

Shipping

We ship with USPS to addresses in the United States. We use Shippo to generate postage labels and hand packages off to the carrier.

Free standard shipping applies once your cart subtotal reaches $35.00. Premium members qualify at $30.00. Exclusive members qualify at $25.00. Choosing a faster USPS option (for example Priority Mail) still costs extra at checkout but is discounted by the free shipping amount.

Available methods and estimated delivery windows are shown at checkout. Delivery times are estimates from the carrier and can vary based on USPS performance, weather, destination, and order size.

Once we hand your package to the post office or carrier, we are not responsible for carrier delays, weather-related delays, or packages lost or damaged in transit beyond what we can reasonably help with after you contact us with tracking details.

• We currently ship to the United States only.
• You will receive order confirmation by email, and tracking when it becomes available.
• Please double-check your shipping address before placing an order, we may not be able to redirect packages after label creation.
• Shipping rates and free-shipping thresholds may change. Checkout always shows the amount you will pay before you confirm payment.

Returns and Final Sale

All sales of our handmade products are Final Sale. We do not accept returns or exchanges.

Items with custom text or event personalization are Final Sale and non-refundable once ordered, except where we are required to help by law or when the item arrives damaged, incomplete, or clearly incorrect.

If your order arrives damaged, incomplete, or clearly incorrect, contact us as soon as possible with your order number and photos.

Questions

For shipping or order concerns, email [email protected].